102: Growing Your Business When You’re at Capacity
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My team is officially at capacity with the clients we have, but we’re still onboarding clients without overwhelming myself or my team. In this episode, I’m sharing exactly how we’re navigating this business season without slowing down growth, the biggest mistakes I see business owners make when they’re at capacity, and what you can do to be ready for increasing your capacity.
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Listen to Ep. 101: Designing Client Delivery Systems That Can Run Without You
In this episode, you'll learn:
0:00 How I’m navigating hitting capacity… while still taking on new clients
2:58 Why over-hiring (or under-hiring) are not the move
6:50 The shift you need to make to avoid under hiring
10:04 Demystifying what team support can look like
12:59 Three things to nail down so you can manage your team profitably